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In This Issue:
Michael Gustafson, MD, MBA, has been promoted to vice president for Clinical Excellence at Brigham and Women’s/Faulkner Hospitals (BW/F). Since January 2002, Gustafson has made enormous contributions to the BW/F community in his role as executive director of the Center for Clinical Excellence, in which he was responsible for developing and coordinating strategies for performance improvement, patient safety, quality of care, and performance measurement and analysis.
Gustafson has spearheaded several innovative and important improvement initiatives over the last three years, including the creation of a hospital-wide Balanced Scorecard performance reporting system, one of the first dedicated Patient Safety Teams within an academic hospital, and a Quality Programs infrastructure to meet increasing external quality measurement and reporting mandates. He has also been responsible for coordinating efforts related to the multi-year BW/F Service Excellence goals.
In his newly expanded leadership role, Gustafson will continue to work toward further strengthening and integrating various measurement, reporting, analysis, quality, patient safety, and improvement efforts throughout BW/F. He will also be charged with developing measurement and improvement strategies to help drive strategic goals in many of these critical areas.
“By expanding the scope of analytical resources under Mike’s leadership to include business and operations analysis, we will have the full range of analytical capabilities consolidated into one department to undertake the level of sophisticated strategic analysis and planning needed by our growing and increasingly complex hospital organization,” said Roger Deshaies, senior vice president, Finance.
Gustafson will jointly report to Deshaies and Andy Whittemore, MD, chief medical officer.