HIS/Med Records Moving to Crosstown
The department of Health Information Services/Medical Records is moving to Crosstown, a new building at the intersection of Albany Street and Massachusetts Avenue.
“We began preparing for this last year when we implemented inpatient scanning,” said Jackie Raymond, RHIA, director of Health Information Services and BWH’s privacy officer. “Health Information Services staff to date scanned over 40,000 inpatient medical records, so many of the recent records clinicians may request are available and viewable on-line the day after discharge.”
The first phase of the move began Dec. 7 with the opening of a drop-off and pick-up center on campus adjacent to Radiology Inpatient Holding Area on L1 in ASB 1. It’s open Monday through Friday, 7 a.m. to midnight. This new drop-off and pick-up center will be operational one month earlier before Health Information Services/Medical Records moves staff and all patient paper records to the Crosstown site.
Clinicians and other BWH staff will be able to pick up and return patient medical records to this location. Patients will present asking for copies of medical records at the L1 location. There will be hourly record transport between the Crosstown facility and the main campus for paper medical records. When necessary, records may be faxed from Crosstown to requesting clinicians and staff in urgent patient care situations.
The new site at Crosstown located at 801 Massachusetts Ave., 6th Floor, offers added benefits, including additional space. The file room will hold twice as many medical records (eight months) and shuttle service will run every 30 minutes from the Service Center Garage and Crosstown from 7 a.m. to 6 p.m. Monday through Friday. Health Information Services will staff the Crosstown location 24 hours/7 days per week.
There is room dedicated to researchers and auditors to review records, and this new space will be available Jan. 22.