Moore Wins AACN Excellent Nurse Manager Award
Several BWH nurses attended last year’s National Teaching Institute sponsored by the American Association of Critical-Care Nurses (AACN), and during part of that conference, they came upon the AACN Excellent Nurse Manager award winners.
“I watched the presentations of these awards, and the whole time I was thinking to myself, ‘None of these people have anything on Mary Lou,’” said Paul Sedgwick, RN, nurse in charge on Tower 12D.
Mary Lou Moore, RN, MSN, CCRN, is the nurse manager on Tower 12, and she inspires confidence, loyalty and respect in the nearly 160 nurses, 40 patient care assistants and 20 unit coordinators on her floor. That’s why Sedgwick and the Tower 12 NICs nominated her for the prestigious AACN award. Moore won the award because she exemplifies the AACN’s vision of ethical care and makes education a priority for critical care nurses.
“The fact that her staff immediately thought to nominate Mary Lou makes this prestigious award even more impressive and special,” Mairead Hickey, RN, PhD, BWH senior vice president of patient care services and chief nursing officer, said.
Nurses on Tower 12 say Moore personifies fairness and serves as the unit’s emotional backbone, setting a standard of equality and encouraging camaraderie. She treats everyone on the unit with the same compassion and creates an inclusive, supportive and empowering environment. “Mary Lou understands the demands of being a nurse caring for patients in such critical condition,” said clinical educator Kathleen Ryan Avery, RN, MSN, CCRN. “She ensures compassionate care for everyone?—?patients and families and the nurses caring for them.”
Moore developed and implemented programs to provide her nurses with encouragement and support necessary for staff who care for critically ill patients daily. Compassionate Care Rounds (CCR) and Compassionate Care Intensive (CCI) meetings offer opportunities for nurses and staff to debrief emotionally and receive the same compassion they provide for their patients.
Moore will receive the award at the AACN’s National Teaching Institute in California in May. The AACN is the world’s largest specialty nursing organization representing more than 400,000 critical care nurses.
Crowley Retires From Plastic Surgery
Ann CROWLEY, a nurse practitioner who has worked at BWH for the past 18 years, retired from her most recent position in the Plastic Surgery Clinic in December.
Crowley, a mother of five, has been a nurse for the past 50 years. She has worked on hospital units, the emergency room and in home health and hospice care. In 1983, she earned certification as an adult nurse practitioner and began work in the Industrial Accident Clinic, which is now part of BWH Occupational Health. In 1993, she became nurse practitioner for the Division of Plastic Surgery. From 2004 until her retirement, Crowley filled a temporary position in the Plastic Surgery Clinic.
“Ann is a fantastic person, nurse practitioner and friend. She is a great role model and mentor,” Elof Eriksson, MD, PhD, chief of Plastic Surgery, said. “Her dedication to our patients is an example of the outstanding nurses at the Brigham.”
BWH staff who have worked with Crowley over the past 18 years wished her well at a retirement party held at BWH in December.