Nursing Leadership Profiles

Behind the Scenes with Mimi O’Connor, Project Manager, Patient Care Services

Mimi O’Connor’s mission is to...help nursing staff incorporate new technology into their jobs. Armed with both teaching and information systems experience, O’Connor is well positioned to help adult learners become comfortable with the tools needed to be an effective manager today.

The educator, corporate trainer and information systems analyst is today the project manager in Patient Care Services. Her students include nurse managers, supervisors and administrators who benefit from specific training on new systems and protocols such as the One Staff payroll system.

“Mimi is extremely dedicated and customer service focus is her top priority,’ said Leo F. Buckley, director of Business Services, Patient Care Services. She builds solid relationships with staff at all levels and her outstanding technical skills improve the proper implementation of BWH systems. I am proud to have her as member of my staff,” he added.

A relative newcomer to the health care field, O’Connor is herself a lifelong learner. “It is exciting to be in a position where I am gaining a better understanding of the hospital as a whole,” she said. “I see many opportunities to continue helping our nurses and administrative staff use technology to make their jobs easier.”